Privacy policy

With this privacy policy, we inform you about what happens to your personal data when you visit this website (under A. below), if you are interested in renting our apartments (under B.below) or have rented an apartment (under C. below) or if you submit an application to us (under D. below). The related processing of your personal data, e.g. your name, address or other contact details, is always performed in line with the statutory requirements, including the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG). Personal data is all data with which you can be personally identified. Processing of your data refers to any use by us, such as utilisation, storage, deletion or forwarding of these data.

A. Data protection notice for users of our website 

The operators of this website take protection of your personal data very seriously. We handle your personal data in strict confidence and in line with the statutory data protection regulations. When you use our website, various items of personal data are collected. In the data protection notice below, we explain how, for what purposes and on what basis this is carried out.

1.      General information

1.1      The controller  within the meaning of Article 4 (7) GDPR

The controller for this website is:

ADLER Real Estate AG
Am Karlsbad 11
10785 Berlin
Telefon: +49 30 398 01 810
E-Mail: info@adler-ag.com

Our data protection officers can be reached here:

intersoft consulting services AG
Katharina Ruhenstroth
Demmlerstraße 1
19053 Schwerin
Telefon: +49 40 7902350
E-Mail: kruhenstroth@intersoft-consulting.de

1.2       Your rights 

If you have any questions about processing of your personal data and exercising the rights below, you are welcome to contact us at any time:

Information, restriction of processing, deletion: Under the applicable statutory provisions, you are entitled at all times to receive information on your stored personal data, including further information such as their origin and (categories of ) recipients, the purpose of processing and, if applicable, you have the right to rectification, restriction of processing or deletion of these data. 

Withdrawal of your consent to data processing: Many data processing actions are only possible with your express consent. You can withdraw granted consent at any time with future effect. All you need to do is send us informal notification by e-mail or, in the case of cookies, change your settings in our cookies-management tool. Withdrawal of consent does not affect the lawfulness of the data processing carried out prior to withdrawal of consent.

Right to object: At any time, you can submit an objection to our processing of your data on the basis of our legitimate interests (Article 6 (1) (1f) GDPR) on grounds arising from your unique situation. We will then stop processing your data for this/these purpose(s) unless our legitimate interests prevail or the processing is carried out for the assertion, exercise or defence of legal claims. Irrespective of this, in the event of direct advertising, you can object to the processing of your personal data at any time without stating grounds.

Right to data transferability: You have the right for data that we process automatically on the basis of your consent or in fulfilment of a contract to be sent to you or a third party in a common, machine-readable format. If you request direct transfer of the data to another controller, this will only be done if it is technically feasible.

Right of complaint to the competent supervisory authority: You can file a complaint about our data processing with the competent supervisory authority. The competent supervisory authority is, for example, the data protection officer of the German federal state in which (a) our company has its headquarters or (b) you reside. A list of data protection officers can be found on the website of the German federal commissioner for data protection (www.bfdi.bund.de). 

1.3 Automated decision-making

Automated decisions in individual cases, including profiling within the meaning of Article 22 GDPR, are not made. 

2. Data security on the website 

This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as requests, that you send to us. You can tell that a connection is encrypted if the browser’s address bar is changed from “http://” to “https://” and there is a padlock symbol in your browser’s address bar. If SSL or TLS encryption is activated, the data that you send to us cannot be read by third parties. However, please note that data transfer on the internet (e.g. in the event of communication by e-mail) can be prone to security gaps, and total protection of your data against third-party access is not possible.

3. Data collection on our website

3.1 Server log files

When you visit our website, we automatically collect and store information in server log files that your browser automatically sends to us and are technically essential in order to make our websites available to you and ensure their stability and security. This information comprises: browser type and browser version, operating system used, referrer URL, host name of the accessing computer, time of the server request, IP address. 

These data are not combined with data from other sources. The basis for data processing is Article 6 (1) (1f) GDPR, our overriding legitimate interest in correct and fault-free display of our website. 

3.2 Cookies

This website uses cookies. The purpose of cookies is to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies that we use are session cookies, which are set automatically and technically essential. These cookies are automatically deleted after the end of your visit to our website. Other cookies can be set solely with your prior consent and remain stored on your device until you delete them or until the deletion date technically preset by the respective provider is reached. Cookies enable us to recognise your browser on your next visit. You can set your browser in such a way that you are informed about the setting of cookies and only allow cookies in individual instances, you rule out acceptance for specific cases or altogether, or you activate automatic deletion of cookies on closing the browser. Disabling cookies can impair the functioning of this website.

a) Essential cookies

Cookies that are essential to the performance of the electronic communication process or the provision of specific functions that you require are stored on the basis of Article 6 (1) (1f) GDPR, our overriding legitimate interest in the technically fault-free and optimised provision of our website for you as a user.

The following essential cookies are used on this website:

Name

Provider

Purpose

Lifespan

Type

Device Pixel-Ratio

www.adler-ag.comEssential for detecting screen resolution1 weekSession

_l42cc_confirmed


www.adler-ag.comEssential for saving the opt-(in/out) status2 yearsCookie

_l42cc_statistics


www.adler-ag.comEssential for saving the opt-(in/out) status2 yearsCookie

_l42cc_marketing


www.adler-ag.comEssential for saving the opt-(in/out) status2 yearsCookie

_l42cc_preferences

www.adler-ag.comEssential for saving the opt-(in/out) status2 yearsCookie

b)     Other cookies

Non-essential cookies (e.g. statistics cookies for analysing your surfing behaviour) are only used if you have given your consent in accordance with Article 6 (1) (1a) GDPR. You can withdraw your consent with future effect or change the saved selection at any time using our cookies-management tool. 

The following statistics cookies are used on this website:

Name

Provider

Purpose

Lifespan

Type

_ga

Google Tag ManagerRegisters a unique ID that is used to generate statistical data on how the user uses the website.2 yearsHTTP

_gat

GoogleUsed by Google Analytics to restrict the request rate.1 dayHTTP

_gid

Google Tag ManagerRegisters a unique ID that is used to generate statistical data on how the user uses the website.1 dayHTTP

3.3     Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as “Google”). The information generated by the Google Analytics cookies regarding your use of this website is generally transferred to a Google server in the USA and stored there. Further information on the handling of user data can be found in Google’s privacy policy: https://www.google.de/intl/de/policies/privacy/.

We have activated the IP anonymisation function so that your IP address is truncated by Google before being sent to the USA. The full IP address is only sent to a Google server in the USA and truncated there in exceptional cases. On our behalf, Google will use this information to evaluate your use of the website in order to compile reports on website activity and to provide the website operator with further services relating to website use and internet use. According to Google, the IP address sent by your browser in the context of Google Analytics is not combined with other data.

In addition, we use the “demographics” function of Google Analytics. This enables the preparation of reports that contain details relating to the age, gender and interests of visitors to the website. These data stem from interest-specific advertising by Google and from visitor data of third-party providers. These data cannot be attributed to a specific individual. You can disable this function at any time via the display settings in your Google account or prevent Google Analytics from collecting your data altogether as described below. 

You have various options for preventing Google from processing your data:

  • You can prevent storage of cookies by setting your browser software accordingly; however, please note that in this case, you might not be able to use all the functions of this website in full. 
  • In addition, you can prevent the data (including your IP address) generated by the cookie and relating to your use of the website from being collected at Google and prevent Google from processing these data by downloading and installing the browser plugin available via the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
  • Finally, you can withdraw your consent to the use of Google Analytics at any time via our cookies-management tool. 

3.4     Google Tag Manager 

We use Google Tag Manager from the provider Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland. Google Tag Manager does not collect any personal data itself. Google Tag Manager helps us to integrate and manage our tags. Tags are small code elements whose functions include measuring traffic and visitor behaviour, recording the impact of online advertising and social channels, initiating remarketing and a focus on target groups, and testing and optimising websites. We use Tag Manager for the Google Analytics service and on the basis of your consent. For further information on Google Tag Manager, see: https://www.google.com/intl/de/tagmanager/use-policy.html.

3.5      Google Maps

This website uses the Google Maps service from Google via an interface (API). To use the Google Maps functions, it is necessary to store your IP address. We have implemented the Shariff procedure for your protection. This means that the user must click to activate Google Maps before the data can be sent to Google. If you activate Google Maps and thus approve data processing by Google (Article 6 (1) (1a) GDPR), this information is usually transferred to a Google server in the USA and stored there. Please note in particular that the described forwarding of data is carried out regardless of whether you have a Google account, and that if you have one and are logged in, your data collected by us can be directly attributed to your Google account. We have no influence on this data transfer. Further information on the handling of user data can be found in Google’s privacy policy: https://www.google.de/intl/de/policies/privacy/.

3.6      Google Web Fonts

This website uses web fonts, provided by Google, for uniform display of fonts. When a page is accessed, your browser loads the requisite web fonts in its browser cache in order to display text and fonts correctly.

To this end, the browser you are using must establish a connection with Google’s servers. As a result, Google is made aware that our website has been accessed via your IP address. Google web fonts are used in the interest of a uniform and appealing presentation of our online presence. This constitutes our overriding legitimate interest in the context of a balancing of interests within the meaning of Article 6 (1) (1f) GDPR.

If your browser does not support web fonts, your computer uses a standard font.
Further information on Google web fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://www.google.com/policies/privacy/.

3.7     E-mail and contact form

If you send us requests by e-mail or via the contact form on our website, your details set out therein, including your stated contact details, are stored by us on the basis of your consent (Article 6 (1) (1a) GDPR) for the purpose of processing the request and in case of follow-up questions. You can withdraw your consent at any time, e.g. by sending an informal e-mail. Withdrawal of consent does not affect the lawfulness of the data processing carried out prior to withdrawal of consent. The data remain with us until you ask us to delete them, until you withdraw your consent or until the purpose of data storage no longer applies (e.g. after we have finished dealing with your request). Mandatory statutory provisions – in particular retention periods – remain unaffected.

 

3.8      Newsletter

If you wish to subscribe to the newsletter offered on the website, we need you to provide us with an e-mail address and information that allows us to check that you are the holder of the stated e-mail address and consent to receiving the newsletter. Any further collection of data is purely on a voluntary basis. We use these data solely for sending of the requested information and do not pass them on to third parties.

The data entered in the newsletter registration form are processed solely on the basis of your consent (Article 6 (1) (1a) GDPR). You can withdraw the granted consent to store the data and the e-mail address and to use them for sending of the newsletter at any time, for instance via the “Unsubscribe” link in the newsletter. Withdrawal of consent does not affect the lawfulness of the data processing actions already carried out.

The data that we store for the purpose of your newsletter subscription are retained by us until you cancel the newsletter, and are deleted after you unsubscribe from the newsletter. Data that we have stored for other purposes (e.g. e-mail addresses for the member area) remain unaffected.

4. Duration of storage

Unless further specified in this data protection notice, the criterion for the duration of storage of personal data is either the respective statutory retention period or cessation of the purpose, whichever criterion is the later to take effect. After the retention period ends and the purpose ceases to apply, the corresponding data are routinely deleted if they are no longer required for further processing. 

5. Data recipients in the event of forwarding of data

Unless this data protection notice contains any provisions to the contrary, data that you submit to us are not passed on to third parties. In particular, your data are not passed on to third parties for their advertising purposes. However, we use external service providers, e.g. IT service providers, to operate this website. Protection of your personal data has been contractually ensured with the service providers.

6. Transmission of data to third countries 

If we share your personal data in accordance with this privacy policy, this may include transmission of your personal data to countries outside the European Economic Area (EEA). If we transmit your personal data to countries outside the European Economic Area, we always ensure that an adequate level of protection is guaranteed there by ensuring – if this is legally prescribed – that at least one of the following suitable guarantees is in place:

  • Transmission of personal data to countries that provide an appropriate level of protection for personal data in the view of the European Commission (“adequacy resolution”);
  • Use of special contracts approved by the European Commission that ensure the same protection for personal data that you benefit from in the EEA, or
  • Transmission of personal data to an institution that has introduced binding internal data protection regulations that conform to the EU level of protection for personal data.

You may be legally entitled to request a copy of the relevant guarantees. To do this, you are welcome to get in touch with us as described in the “Contact” section.

B. Data protection notice for prospective tenants

The data protection notice for prospective tenants can be found on the website of Adler Wohnen Service GmbH.

C. Data protection notice for tenants

The data protection notice for tenants can be found on the website of Adler Wohnen Service GmbH.

D. Data protection notice for applicants

Data protection, which also includes protection of your personal data that we process in the application procedure, is one of our top priorities.  We need your data so that we can assess your suitability for the advertised job and carry out the application procedure. Without your data, we cannot carry out a proper application procedure or conclude an employment contract with you.

1. General information 

Whichever company you apply to, the controllers responsible for processing of your personal data within the meaning of Article 4 (7) GDPR are:

ADLER Real Estate Service GmbH
Brandstwiete 1
20457 Hamburg
Tel.: +49 40 2981300
E-Mail: bewerbungen@adler-ag.com

ADLER Wohnen Service GmbH
Am Karlsbad 11
10785 Berlin
Tel.: +49 30 39801810
E-Mail: bewerbungen@adler-ag.com 

ADLER Gebäude Service GmbH
Am Karlsbad 11
10785 Berlin
Tel.: +49 30 39801810
E-Mail: bewerbungen@adler-ag.com

ADLER Energie Service GmbH
Am Karlsbad 11
10785 Berlin
Tel.: +49 30 39801810
E-Mail: bewerbungen@adler-ag.com

You can find the name and contact details of our data protection officer in section A 1.1 above. 

You can find your rights in section A 1.2 above. Automated decisions in individual cases, including profiling within the meaning of Article 22 GDPR, are not made. 

2. Categories and sources of data, collection of data

We usually receive your personal data directly from you, in that you send us your application documents by e-mail. These personal data particularly consist of:

  • Personal details, e.g. surname, forename, date of birth, gender, marital status if applicable, nationality, address, e-mail address, telephone number;
  • Professional qualifications and all other personal data contained in your CV such as information on your career and employment history, training, language skills and any work permit, as well as the covering letter and submitted references, certificates and other supporting documents. 


To fill selected positions, we use the services of HR service providers if applicable. These HR service providers send us the personal data that you submitted to them. In cases in which we receive unsolicited profiles of potential candidates from HR service providers, these profiles are usually anonymised, which makes it impossible to identify the person concerned. 

We hire temporary staff for individual projects. For the application and appointment procedure, we use external HR service providers that send us profiles of potential candidates. These profiles may contain your personal data, unless they are anonymised. After the application process, a contract is concluded with the suitable candidate, either directly with us or with the HR service provider. 

If you assert your right to claim travel expenses from us, we refund your travel expenses on the basis of the cheapest fare on public transport. To do this, we need to process your personal data such as your e-mail address, address, name and bank details. 

As soon as we make you a job offer, we process your personal data in order to draw up your employment contract. To do this, all details relevant to the contract, such as name, address, any title, contract start date, contract end date, workplace, salary, bank details, social insurance number and health insurance fund, are processed. In connection with this, we also process specific categories of personal data such as your denomination as well as any details of criminal convictions by requesting your police record.

3. Purposes of data processing

We process your data in order to assess your suitability for the job (or other vacant positions in our company if applicable) and to carry out the application procedure. Data processing encompasses checking the application documents, conducting video/telephone interviews and job interviews, and deciding on appointment or rejection. 

Furthermore, in the event of an appointment, we process your personal data in order to draw up and conclude your employment contract. 

In addition, if applicable, we process your data. as outlined above, to settle travel expenses. 

4. Legal bases of data processing

4.1 Performance of the application procedure

The legal basis for processing of your data is Article 26 (1) (1) BDSG in conjunction with the provisions of the GDPR such as Article 6 (1) (1b) GDPR, as processing is essential to performance of the application procedure and therefore to initiation of a contract.

Article 26 (3) (1) BDSG in conjunction with Article 9 (2b) GDPR is the legal basis for processing of specific categories of personal data such as denomination or details of criminal convictions and offences. 

4.2 Data processing on the grounds of legitimate interest and your consent 

If the data is essential for legal proceedings after completion of the application procedure, data processing can be carried out on the basis of the requirements of Article 6 (1) (1f) GDPR. Our overriding legitimate interest in the context of a balancing of interests then consists of the assertion of or defence against claims. If you have approved further storage of your personal data (e.g. in our applicant pool), this is carried out on the basis of your consent pursuant to Article 6 (1) (1a) GDPR.

5. Forwarding of your data

Your applicant data is viewed by the HR department after receipt of your application. Suitable applications can then be forwarded internally to the departmental heads of the respective Adler Group companies. At our company and throughout the Adler Group, access to your data is restricted to only those persons who require it for the proper implementation of the application procedure. 

Further recipients of your data outside the Adler Group may include IT service providers or service providers for document destruction. We have concluded contracted processing agreements with the service providers who perform contracted processing for us that ensure that the contracted processors handle your data in compliance with data protection regulations. We have subjected service providers that do not qualify as contracted processors to obligatory observance of confidentiality.

6. Duration of storage

In the event of rejection, applicants’ data is deleted after no more than six months. If you have approved further storage of your personal data, we will transfer your data to our applicant pool. The data is deleted there after two years. If you are appointed to a job in the context of the application procedure, the data is transferred from the applicant data system to our HR management system and processed for the purpose of conducting the employment relationship.